frequently
asked questions

By working with an experienced injury lawyer, you are likely to receive a much more favourable financial settlement than you would otherwise. Insurance companies typically downplay the seriousness of injuries and exploit victims’ lack of familiarity with the legal system. That’s why it’s important to speak with an injury lawyer first – before talking to the insurance company.

After determining that you have a valid claim, we will meet with you personally. If you’ve been hospitalized as a result of your injuries, we will come to the hospital to talk with you. We’ll then work directly with the insurance companies involved to advocate on your behalf and negotiate a settlement for you. In the vast majority of cases, clients aren’t required to go to court.

We work to ensure successful outcomes for all our injury cases. Whether the case is very serious, such as a brain or spinal cord injury, or it’s a minor “capped” claim, Zhivov Law will help you. 

We take a personal, down-to-earth approach with clients. We’re happy to answer all of your questions and we’re available when you need us. Finally, we get paid when you get paid. That means there is no fee until your claim is settled.

If you’ve been involved in an accident and have suffered an injury, your legal rights may be the furthest thing from your mind. You may be confused about your next steps, and you may not realize how important your early actions are to a legal settlement later. Here’s a checklist to help protect your legal interests even before you call an injury lawyer.

1. Seek medical attention as soon as possible, be it at a hospital or walk-in clinic, or with your family physician or chiropractor.
2. Photograph the accident scene, your vehicle and any apparent physical injuries, such as bruises or burns.
3. At the scene of the accident, obtain the other party’s contact and insurance information – licence plate, driver’s licence number, insurance company and insurance policy number. If there are any witnesses, it is essential to collect their names, addresses and telephone numbers.
4. Keep track of your injuries and all expenses related to the accident. Note the dates of doctor visits, keep a “pain diary” and retain all receipts for expenses related to your injuries.
5. If you are contacted by the other party’s insurance adjuster, do not discuss your injuries with him/her or sign any documents for him/her. The adjuster will record everything you say and will try to use it against you. Remember, the adjuster’s job is not to help you, but to ensure that you receive as little compensation as possible.
6. Contact one of the injury lawyers at Zhivov Law by phone or e-mail, or by completing our online claim form.

If you have been injured due to someone else's negligence or wrongdoing, you may have a personal injury case.

The civil claim system has been established over thousands of years and is aimed at restoring what has been lost - if you have suffered, you are entitled to compensation.

It can vary, as litigation can be unpredictable- some cases can be resolved fairly quickly, while others may take years.

No, we work on a contingency fee basis, meaning you only pay our fee if you win your case.

It's highly recommended to seek legal representation, as insurance companies are motivated by profit to make as low an offer as possible to you, so a lawyer can help you understand the amount of a fair offer, as well as navigate the complexities of the legal process.

You are entitled to accident benefits from your own insurance company, and you also have the right to pursue a claim for compensation for pain and suffering, lost income, future expenses, and other losses you have suffered from the at-fault driver.